Call us anytime at 800-278-5575. From outside the US, please call 203-698-0291.
Fax us at 877-278-5579. From outside the US, the number is 203-698-2064.
Our address is; Ortho Traction Pads, 3 Old Clubhouse Road, Old Greenwch CT 06870
We keep track of your preferences and can offer good suggestions, too. We make it fast and easy for you to place an order, online or on the phone, and we are always responsive to your feedback. And we are very friendly!
Of course you can have samples! Call us at 800-278-5575 for a sample of something similar to what you are using now, so you can compare ours and theirs side by side. Or try a sample of something completely new.
No Minimum Order
Most people order in multiples of 5's and 10's, but you can order any amount you want; we have no minimum quantities. Feel free to mix it up by ordering a few styles so you'll always have the right piece on hand when you uncover.
Always In Stock
One of the best things about running our own workshop is that we can make plenty of inventory to guarantee that you will never be backordered. Never.
We can customize any style to meet your particular needs. Just call us and we'll figure it out together. If you like to use something special for most of your cases, we'll make it up and keep it in stock just for you.
We Refurbish for Free
Something didn't stick? Don't throw that piece away or let it languish in a drawer. Send it back and we'll refurbish it and return it to you as good as new. Just mail the pieces to us in a bubble bag or a box so they don't get crushed at the Post Office. Write "please refurbish" on the baggy. Allow us a full two weeks before we mail them back to you. And it's free! We consider this a "gift" to our customers, and it truly is the gift that keeps on giving.
Same Day Shipping
Your order goes out same day, if placed before 3:00pm. You choose the shipping method from many Fedex options. You can check the delivery map to see how soon you will receive your order. Need it overnight? No problem.
We are happy to accept returns and exchanges at any time. Simply return the item (in a bubble envelope or box, please) and we will refund your money or send you a different item as you wish.